Learning Outcomes

Fundamentals of Dementia

Assessment and Treatment

Awareness and Care

Lesson Summary

This module will introduce you to the basics of dementia and the need for dementia awareness. You'll learn about the signs and symptoms of dementia and how it affects the well-being of an individual. We'll show you how to identify the many forms of dementia and the best course of action, including medication, psychotherapy and support.

Dementia Awareness Training - Course assessment

This free online caregiving course explains how to identify the signs and stages of dementia and provide effective care.

Dementia Awareness Training

Do you want to deepen your understanding of dementia and develop practical caregiving skills you can use to support those affected by this disorder? This caregiving course explores the diverse signs and symptoms exhibited by those with dementia and explains how dementia affects their personal wellbeing and daily lives. We show you how to assess different stages and types of dementia and outline appropriate treatment and support techniques.

Introduction to Dementia

Symptoms and Subtypes of Dementia

Causes and Risk Factors

Diagnosis and Assessment

Treatment Approaches

Challenges and Coping Strategies

This module provides practical strategies and support for managing dementia. Explore the definition, types, and symptoms of dementia, along with its causes and diagnosis. Learn about treatment approaches and discover coping strategies for the challenges faced by individuals with dementia and their caregivers.

Practical Dementia Management: Strategies and Support - Course Assessment

Learn how to manage the symptoms of dementia and support vulnerable adults in this free online caregiving course.

Practical Dementia Management: Strategies and Support

This caregiving course provides practical expertise to help you manage the symptoms of dementia. We explore essential topics such as identifying various types of dementia and their symptoms, assessing risk factors, making accurate diagnoses and implementing effective treatment and support approaches. We provide valuable strategies and support techniques used to enhance caregiving and improve the quality of life for those living with dementia.

Introduction to Social Care

Professional and Personal Development

Health and Safety: Requirements and Workplace Condition

In this module, you’ll be introduced to the concept of social care and the relationship between health and social care. We will cover the role of health and social care workers in the health industry. In addition, we’ll introduce you to the SMART goal concept and how to apply its framework to build a career as a social worker.

Course Assessment - Becoming a Skilled Caregiver

Learn how to become a caregiver in this free online course that explains how to make a difference in people’s lives.

Becoming a Skilled Caregiver

Do you want to make a positive impact in the lives of vulnerable people as a caregiver? If so,  this caregiving training course explains how to provide assistance and support those who are unable to care for themselves, including the elderly. We cover all aspects of caregiving, from patient care to managing the workplace, to help you develop the skills required for caregiving such as communication, self-awareness, reflective practice and more.

Introduction to ICD-10 and its Importance

ICD-10 Code Set and Conventions

Coding Techniques in ICD-10

Documentation Requirements for ICD-10

In this module, we will cover the evolution of ICD and the significance of accurate coding in medical billing and coding. We will also examine the structure and organisation of ICD-10 and the strategies for code selection and assignment in ICD-10. Also, you will explore the principles and best practices of clinical documentation and billing.

Transitioning to ICD-11

ICD-11 Code Set and Guidelines

Advanced Coding Scenarios

Coding Tools, Technology, and Professional Skills

This module will teach you the key differences between ICD-10 and ICD-11. You will also learn the benefits and challenges of transitioning to ICD-11. Also, we will explore the structure and guidelines for ICD-11. Lastly, you will discover some advanced ICD-11 coding strategies, specialised coding tools, and software in the healthcare sector.

Medical Billing and Coding: ICD 10 and 11 - Course Assessment

Learn the significance of accurate medical billing and coding with ICD 10 and 11 codebooks in this free online course.

Medical Billing and Coding: ICD 10 and 11

This course offers a holistic approach to medical billing and coding. You will learn the structure and organization of ICD-10 while mastering the essential coding techniques unique to this system. We will also guide you through the transition to ICD-11, helping you adapt seamlessly to its coding structure and guidelines. Then, you will navigate advanced coding scenarios and cutting-edge tools required to excel in this dynamic field. Signup now!

Emergency Medical Services

The Unconscious Casualty

Heart Attack and Choking

Bleeding and Shock

In this module, you will learn how to plan for an emergency and call Emergency Medical Service (EMS). You will discover how to respond to an unconscious casualty and perform CPR when a person is not breathing. The lessons will also teach you the steps for dealing with heart attacks, bleeding, shock and allergic reactions in cases of emergency.

Course Assessment - DIY Emergency Medical Services

Learn how to provide emergency medical care that could save a life in this free online first aid training course.

DIY Emergency Medical Services

Did you know that an ambulance can take over eight minutes to arrive but you can save a person’s life within three to four minutes? This first aid course demonstrates various medical procedures and tools used for emergency interventions. We explain how to carry out a scene survey, perform CPR and use an automated external defibrillator (AED) to restore heart rhythm. This first aid training course covers both minor and major medical emergencies.

Person-Centred and Outcomes-Based Practice

Positive Outcomes, Health and Wellbeing

Relationships, Caregiving and Support

This module will teach you the advantages and necessity of incorporating Diversity, Equity and Inclusivity (DEI) in adult care. You will study different approaches for providing older individuals’s healthcare. You will also discover the value of social support and the relationship between positive outcomes, health, and well-being.

Diversity, Equity and Inclusivity (DEI) in Adult Care - Course Assessment

Learn how the values of diversity, equity and inclusivity (DEI) are respected in adult care in this free online course.

Diversity, Equity and Inclusivity (DEI) in Adult Care

The pursuit of diversity, equality and inclusion guarantee fairness and equal opportunity for all and strives to end prejudice based on the characteristics of an individual or group of people, including age. Supporting the elderly presents certain challenges and anyone working in adult care needs to understand how to create an egalitarian, diverse and inclusive environment for those in their care to make sure all are treated with respect.

Introduction to End-of-Life and Palliative Care

Types of Illnesses and Palliative Care

Holistic Assessment and Advanced Care Planning

This module offers a clear understanding of end-of-life and palliative care with the best approaches to improve the quality of end life. Learn about various physical and mental illnesses and the role of palliative care. Learn the key components of holistic assessments and the process of advanced end-of-life or palliative care planning.

Legal Issues

Care after Death

Support, Training and Development

With this module, learn to improve the quality of care provided to the patient. You will also learn about the procedures related to death and the dead body. Understand how to provide compassionate support to the bereaved families and then be exposed to the different legal acts and rights of the patient and the family-related end-of-life care.

End-of-Life and Palliative Care - Course Assessment

This free online caregiving course explains how to provide palliative and end-of-life support to patients and families.

End-of-Life and Palliative Care

Caring for the terminally ill and the elderly is an emotional, complex, challenging and rewarding profession. The job requires trained, compassionate caregivers to handle the situation with grace and sensitivity. This caregiving course explains how to supply quality care to those who are suffering in the grip of illness or are approaching the end of their lives. We also show you how to provide support and comfort to worried and grieving families.

Introduction to Counselling

Types of Counselling

Introduction to Psychotherapy

Therapeutic Relationship

Relationship Between Counselling and Psychotherapy

This module introduces the learner to the terms counselling and psychotherapy in the world of mental health. Both the terms counselling and psychotherapy shall be defined along with a discussion on the goals that they hope to achieve. The skills required to be either of the two shall be identified and the inter-relationship between them explained.

Dynamic Psychotherapy

Mental Health Conditions

Mental Disorders

Psychotherapy Healing

This module shall be discussing the role of psychotherapy in treating mental health disorders. The role and evolution of dynamic psychotherapy shall be described to the learner. Various types of mental health conditions and disorders will be identified. The available forms of psychotherapy to treat these mental health conditions shall be analysed.

Basics of Counselling and Psychotherapy - Course assessment

Learn how to treat mental disorders with counselling and psychotherapy in this free online psychology training course.

Basics of Counselling and Psychotherapy

Do you have the aptitude required to become a counsellor or psychotherapist but seek the skills? This course on the basics of counselling and psychotherapy delves into the world of mental health and the evolution of treatment options since the early days of the ‘talking cure’. We trace the relationship between counselling and psychotherapy and explore the works of renowned psychologists like Sigmund Freud to train you in the use of both methods.

Introduction to Reablement

Guidance for Families and Carers

Intermediate Care and Reablement

In this module, you will be introduced to reablement and its policy context. You will learn the guidance for families and carers, along with a comprehensive understanding of Intermediate care and reablement.

Required Culture Change and Goal-Setting

Outcome and Satisfaction Measurement

Supporting People Living With Dementia

In this module, you will learn the required culture change in the realm of reablement and highlight the significance of goal-setting in the process. Explore the importance of a well-balanced skills mix and supporting services and the critical role of outcome measurement and supporting individuals living with dementia

Reablement Skills for Caregivers in the UK - Course Assessment

This free online social care course provides the caregiving skills required to ensure reablement and rehabilitation.

Reablement Skills for Caregivers in the UK

Illness, disability or injury can make it difficult for a person to go about their everyday tasks on their own. However, they can stand on their feet and live regular lives with the assistance of a well-trained reablement caregiver. This social care course provides caregivers with the fundamental principles of reablement and intermediate care and explains how to support families, rehabilitate patients, provide specialist dementia care and more.

Anatomy and Physiology in OT

Therapy for Children and Occupations

OT, Interventions and Complex Needs

This module begins by exploring the functions and standard processes of occupational therapy (OT). You’ll learn about the anatomy and physiology of the human body and the importance of physical activities and OT in children. We’ll teach you OT in infants, adolescents, adults and the elderly, as well as in acute care settings.

Fundamentals of Occupational Therapy - Course Assessment

Learn how to become an occupational therapist and help people overcome challenges in this free online healthcare course.

Fundamentals of Occupational Therapy

Occupational therapy might be a perfect career choice if you are passionate about positively impacting people's lives. It is a branch of healthcare that offers vital support to individuals of all ages and helps them to overcome challenges in their daily lives. This healthcare course covers the fundamental principles and techniques of occupational therapy to show you how to empower clients to overcome physical, emotional and cognitive challenges.

Diagnosis and Risk Factors

Diabetes Type 1 and Type 2

Other Types of Diabetes

This module will teach you the fundamentals of diabetes and its treatments. You will learn various methods for the diagnosis of diabetes as well as the associated risk factors for diabetes patients. The severity of the disease in the United Kingdom, the associated costs of treatment, and its various types will be explained as well.

Introduction to Diabetes Awareness - Course Assessment

This free online course covers the root causes of various types of diabetes and explains how to prevent and treat them.

Introduction to Diabetes Awareness

Are you concerned about diabetes? If so, this diabetes awareness course answers all the questions you might have. We discuss the root causes of diabetes, its various types and several methods for managing the disorder. We show you how to determine the body's tolerable sugar levels and explain how a healthy diet can help you manage or prevent diabetes. Sign up to learn how to protect yourself and your loved ones from this common lifestyle disease.

Gestalt Therapy

Principles of Gestalt Therapy

What Are the 5 Stages of Palliative Care?

Module 1 elucidates Gestalt Therapy principles and the specific techniques Gestalt therapists use in therapeutic practice. A comprehension of what is Gestalt Therapy will help the learners develop additional skills after academic and/or practical training in palliative care.

Common Gestalt Techniques

Specific Coping Techniques

Specific Experimental Techniques

Gestalt therapists employ a variety of techniques to guide their clients toward self-awareness and personal growth. Common techniques include listening for cues and asking thoughtful questions to encourage awareness between conflicting aspects of the self and to promote mindfulness of bodily sensations and emotions.

Case Study 1

Case Study 2

Case Study 3

Case Study 4

Case Study 5

This module will provide a hands-on approach by taking an in-depth look into case studies that use Gestalt psychology practices. We will further apply Gestalt therapy and explore how it can benefit individual cases with different mental and medical conditions.

Gestalt Therapy for Palliative Care - Course Assessment

This free online psychotherapy course explains how gestalt therapy improves the mental health of seriously ill patients.

Gestalt Therapy for Palliative Care

In the 1940s, Friedrich and Laura Perls developed the famous Gestalt Therapy within the school of Gestalt Psychology, which was developed in 1912 by Max Wertheimer. It draws inspiration from existential theorists such as Søren Kierkegaard, Friedrich Nietzsche, Jean-Paul Sartre and Simone de Beauvoir. This psychotherapy course lays out the practice-based approach of gestalt therapy that appreciates individuals as more than the sum of their parts.

Role and Responsibilities

Patient Management

Office Operations

Related Medical Terminology

This module covers the fundamentals of medical reception, including the receptionist’s role in healthcare settings, patient communication protocols, appointment scheduling, confidentiality standards, and basic medical terminology. It also explains how front-desk operations support clinical teams and improve the patient experience.

Communication Under Pressure

Financial and Administrative Tasks

Emergency Preparedness and Response

Telephone Operations & Call Flow

This module explores advanced skills and best practices for medical reception, including managing high-volume calls, handling difficult situations professionally, maintaining accurate records, coordinating with clinical teams, and ensuring compliance with confidentiality standards to support efficient, patient-centred care.

Medical Receptionist Essentials - Assessment

Learn the key skills, tools, and techniques required of a professional medical receptionist with this free online course

Medical Receptionist Essentials

Medical receptionists need specialised knowledge and strong interpersonal skills beyond a typical reception role. This course covers patient management, medical terms, financial tasks, emergency response and professional call handling, preparing you to work confidently in a medical setting. This course was reviewed and approved by a qualified subject matter expert, Myles Aguilar a healthcare instructional designer. Enrol to advance your skills.